Warranty & Repair

Your LOWA boots are warranted to be free from defects in workmanship and materials for a period of 12 months from the date of purchase. Your exclusive remedy for breach of such warranty is repair or replacement of your LOWA boots. If your LOWA boots need repair of replacement due to a defect in workmanship or materials, simply return your LOWA boots to your LOWA boots dealer with proof of purchase within 12 months of purchase.

Questions? Contact our team on returns@lowa.co.nz

Limitations on Warranty:

The warranty on your LOWA boots is limited to the warranty set forth above. Such warranty does not apply to ordinary wear and tear or to damage resulting from abuse, negligence, improper repairs, inadequate fit, alterations, modifications or if your LOWA boots are used other than in the manner intended. There are no other warranties that extend beyond the description on the face hereof.

CLICK HERE TO COMPLETE A REQUEST FOR A PRODUCT RETURN UNDER THE LOWA GUARANTEE