FAQ
My LOWA boots are defective, but I'm not certai...
Please take the boots to your LOWA retailer to ask about any possible defects. The staff will handle all inquiries and returns. And don’t forget your sales receipt. You can,...
My LOWA boots are defective, but I'm not certai...
Please take the boots to your LOWA retailer to ask about any possible defects. The staff will handle all inquiries and returns. And don’t forget your sales receipt. You can,...
How do I best care for my LOWA footwear?
The right kind of care can significantly lengthen the time you’ll be able to enjoy your LOWA footwear. Read more about detailed care instructions and tips.
How do I best care for my LOWA footwear?
The right kind of care can significantly lengthen the time you’ll be able to enjoy your LOWA footwear. Read more about detailed care instructions and tips.
How do I dry out my Gore-Tex lined boots while ...
We recommend a Thorlos® Clinically Tested Padded Sock (CTPS) predominantly constructed from THORLON yarns which are hydrophobic and wick away moisture beyond the GTX membrane whilst still retaining their resiliency thus...
How do I dry out my Gore-Tex lined boots while ...
We recommend a Thorlos® Clinically Tested Padded Sock (CTPS) predominantly constructed from THORLON yarns which are hydrophobic and wick away moisture beyond the GTX membrane whilst still retaining their resiliency thus...
How long is the warranty on my LOWA boots valid?
We guarantee your boots and shoes will be free from defects in workmanship and materials for a period of 12 months. If you should experience defects during this time, we...
How long is the warranty on my LOWA boots valid?
We guarantee your boots and shoes will be free from defects in workmanship and materials for a period of 12 months. If you should experience defects during this time, we...
I've worn out the soles on my LOWA boots, but I...
Whether your LOWA boots can be resoled depends entirely on the construction method used in that style. Cemented soles, for example in LOWA Alpine, backpacking and trekking styles, can be...
I've worn out the soles on my LOWA boots, but I...
Whether your LOWA boots can be resoled depends entirely on the construction method used in that style. Cemented soles, for example in LOWA Alpine, backpacking and trekking styles, can be...